ResMed Privacy Notice

When you visit our websites or use any of our mobile applications, we collect:

• your IP address.
• your browser type, browser activity and related information.
• information about the computer system you are using including the type of system and operating software.
• any information you may enter or share with us.

Through certain technologies employed by our websites and mobile applications, we also collect other information about you in accordance with our Cookie Notice.

For more details about the collection of this type of data, please refer to our Cookie Notice.

Depending on how you interact with us and your country of residence, we collect:

• your title, first name and last name.
• your date of birth and your gender.
• your address and email address.
• your telephone number.
• your payment information.
• your health insurance information.
• information about your healthcare professionals, including your treating physicians and homecare providers.
• identification and background information.
• your image or a photograph of you.
• your authorised representative or guardian’s first name, last name and contact details.
• information about the products you use, i.e. sleep therapy device, mask, etc.
• information about the services you use, i.e. from us and externally.
• your sleep, health, and health-related lifestyle information.
• any other information you provide to us.

In most cases, there will be an additional notice when we collect your personal data such as a pop-up form on our website or a form at our clinic, telling you that we are collecting your data at that point. We collect information about you when:

• you register an account with us.
• you interact with us, e.g. when you call, email or visit our website and social media channels.
• when you make an appointment or visit our clinics.
• when we receive information and prescriptions from your healthcare professional (if applicable in your country of residence).
• you sign up to receive marketing communications, interact with us via social media or other on-line platforms (including when you participate in on-line communities) or participate in promotional offers and surveys.
• your healthcare professional provides us data in relation to your medical care (if applicable in your country of residence).
• we provide products and services on behalf of third parties that you have a relationship with, such as hospitals and homecare providers.

In certain circumstances, we may also collect publicly or commercially available personal, identity, geographic and demographic information about you.

Depending on how you interact with us and your country of residence, we collect:

• your title, first name and last name..
• your telephone number. 
• your practice address and email address.
• your qualifications and professional registration identifiers. 
• your payment information.
• information about the products you purchase and the services you use.
• any other information you provide to us.

We collect information about you when:

• you register an account for our services.
• you register to attend conferences, education sessions and industry events with us or with third parties.
• we engage you to provide us with a service.
• you interact with us, including when you meet with our sales representatives and attend training for our products and services.
• you purchase our products.
• we are required to report on expenses for any transparency laws that may apply to us.

Depending on how you interact or transact with us and your country of residence, we collect:

• your title, first name and last name. 
• your date of birth.
• your business name. 
• your telephone number. 
• your business address and email address.
• your payment information.
• your insurer’s details.
• information about the products you purchase and the services you use. 
• any other information you provide to us.

We collect information about you when:

• you register an account for our products and services. 
• you register to attend conferences, education sessions and industry events. 
• you purchase our products.
• you interact with us, including when you meet with our sales representatives and attend training for our products and services.

Depending on how you interact or transact with us and your country of residence, we collect:

• your title, first name and last name (and any previous names you have held). 
• your gender. 
• your nationalities. 
• your telephone number. 
• your address and email address. 
• information about your legal right to work in the jurisdiction where the role is based. 
• your qualifications and experience. 
• any other information you provide on your resume or during the recruitment process.

We collect information about you when:

• you apply for a role via our careers website (https://careers.resmed.com) or contact us directly. 
• you work with a recruiting agency. 
• you are referred to us by a contact.

We collect personal information about you when you agree to participate in a research project, study, trial or other similar undertaking conducted by us.

Depending on the particular undertaking, we collect:

• your title, first name and last name.
• your date of birth and your gender.
• your address and email address.
• your telephone number.
• information about your healthcare professionals, including your treating physicians and homecare providers.
• identification and background information.
• your image or a photograph of you.
• information about the products you use, i.e. sleep therapy device, mask, etc.
• information about the services you use, i.e. from us and externally.
• your sleep, health, and health-related lifestyle information.
• other information relevant to the undertaking or that you provide to us.

In most cases, there will be an additional notice when you agree to participate in the research or other undertaking or when we collect your personal data for those purposes, such as a pop-up form on our website or mobile application or a consent form provided by the research team, telling you that we are collecting your data at that point.

We also use de-identified information for research and analysis purposes.

Depending on how you interact with us, we use your personal data:

• to respond to your requests for information or materials, and to create, develop and maintain our relationship with you.
• to communicate with you via telephone and unencrypted email and text messages (SMS messages), including to send you:
      - newsletters and press releases;
      - content relating to products, programs, services or general information we believe may interest you; and
      -relevant, timely marketing messages.
• to target communications to you on social media platforms.
• to provide you with products and services, such as:
      - technical support;
      -sleep testing and risk indications;
      - treatment set up and support; and
      - annual treatment reviews to check your therapy and equipment.
• to communicate with your health insurer and healthcare providers, e.g. to provide them with relevant product information and your treatment outcomes if they have referred you to us for treatment or support. 
• to ensure we do not collect data from children under the age of 13 or otherwise considered a minor under the laws of your country of residence.
• to conduct statistical analyses, surveys and research (including market research) to enhance existing, and develop new products and services, including improvements to our websites.
• to fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims and acting as a medical device administrator.

Depending on how you interact with us, we use your personal data:

• to respond to your requests for information or materials and to create, develop and maintain our relationship with you.
• when you interact with us, including when you meet our sales representatives and attend training for our products and services.
• to send you invoices for our products and services.
• when you register an account for our products and services, and to attend conferences, education sessions and industry events.
• to communicate with you via telephone and unencrypted email and text messages (SMS messages), including to send you:
      - newsletters and press releases;
      - content relating to products, programs, services or general information we believe may interest you; and
      - relevant, timely marketing messages.
• when we engage you to provide us with a service.
• when we are required to report on expenses for any transparency laws that may apply to us.
• to conduct statistical analysis, surveys and research (including market research) to enhance existing, and develop new products and services, including improvements to our websites.
• to fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims.

We will use your personal data to:

• assess your suitability for the role you have applied for.
• conduct reference checks.
• communicate with you about your application.
• fulfil our legal, regulatory and risk management obligations, including establishing, exercising or defending legal claims.

We will use your personal data:

• as part of research, surveys and analysis conducted by us, including both medical and non-medical research.
• to help us understand our end users and prospective end users, and healthcare and homecare providers.
• for marketing, depending on your country of residence.
• in the development and improvement of our products and services.
• in related internal education and regulatory activities.